We're seeing a very strange new issue on the live version of our game. Only recently, several new Chinese players have reported soft locks when loading into certain levels. We dug around in our logs and found that one particular Spine skel is erroring out:
Error reading skeleton JSON file for SkeletonData asset: Grogthud_SkeletonData
at Spine.SkeletonJson.ReadSkeletonData (System.IO.TextReader reader) [0x0002f] in <6a185d91fb6246c5b7702c2c758bf6e4>:0
at Spine.Unity.SkeletonDataAsset.ReadSkeletonData (System.String text, Spine.AttachmentLoader attachmentLoader, System.Single scale) [0x00014] in <6a185d91fb6246c5b7702c2c758bf6e4>:0
at Spine.Unity.SkeletonDataAsset.GetSkeletonData (System.Boolean quiet) [0x000a5] in <6a185d91fb6246c5b7702c2c758bf6e4>:0
We've never seen anything like this before (the game has been out for over a year, with fair numbers of Chinese players that whole time, as far as we know). AND it's only happening for Chinese players. There is no separate Chinese build - it's all the same SKU, so the only difference for those players would be what the game language is set to, and/or what their system language is set to. I've tried reproducing it by changing both on my end, but no luck.
Kind of a strange one! Basically just wondering if you've ever seen or heard of anything like this before? Thanks for any insight you can provide 🙂