zwf0045

购买专业版后,安装软件后无法运行。 WIN10系统,双击无反应~兼容模式,管理员模式,均试过打开无反应~也修复过DIRECT X.
请问如何解决?

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此前没有安装过任何版本的 spine 软件
zwf0045
  • Messaggi: 4

Erika

Often when this happens it is because an antivirus software is interfering with the download corrupting it, or blocking the installation. Please check out your antivirus or firewall.

通常,当发生这种情况时,是因为防病毒软件干扰下载破坏它或阻止安装。 请检查您的防病毒或防火墙。

Support: Why does nothing happen when I run Spine%3F
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Erika

Erikari
  • Messaggi: 3115

Moming

同样专业版软件无法启动,没有杀毒软件,Mac版可以,win版安装完,一直没启动成功。根本无法进入界面。无法联系官方客服吗?
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Moming
Moming
  • Messaggi: 1

Mario

你能把你的Spine日志文件发给我们吗? 您可以在Windows上的此位置找到它:

Could you send us your Spine log file? You can find it in this location on Windows:
Windows: <user home folder>\Spine\spine.log
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Mario

Mario
  • Messaggi: 3249


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